PLEASE READ OUR CONDITIONS CAREFULLY
CURRENT ESTIMATED PROCESSING TIME: 5-10 BUSINESS DAYS
Our company usually handcrafts all products within 3-7 BUSINESS days. (Monday – Friday, not including holidays)
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.
Made to Order vs. Pre-Made
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products take 3-7 business days to be created for you.
Look for the following image if a product is ready for shipment immediately:
The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.
We do our best to ensure the colors are as accurate as possible, but colors can vary based on lighting, screen brightness, and many other factors.
* We recommend all our products be hand-washed in lukewarm water with detergent or soap.
*Cotton face masks may be machine washed. We recommend placing them in a delicates bag with your laundry load to ensure they do not tangle or otherwise become damaged
* This ensures the longevity and integrity of your item
* Should your ears require hand washing; gently brush through the fur after washing to keep the fur from tangling and bunching
* Let air dry
Your product(s) can be damaged if:
Machine washed too often
Too much weight is applied to the front panel and/or the brim of your hat
Your lettering or design is scrubbed or scratched too harshly